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Welcome to Valley Northern

Valley Northern are a specialist and trusted supplier of high quality, safe medical supplies and pharmacy packaging to the NHS Supply Chain, hospital pharmacies, chemist groups and chains, wholesale and repack centres, community pharmacies, GP practices and vets across the UK. Read more

Why Choose Us?

Realtime Net Promoter Score Year to Date
93 Powered By Customer Thermometer
Realtime Net Promoter Score All Time
88 Powered By Customer Thermometer
Customer Happiness Percentage
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Exceeding the B2B average of 33, our outstanding NPS feedback score reflects our commitment to excellence by providing outstanding service to our customers.

Recent Customer Comments
  • 23 Nov 24

    Diana has been very helpful in setting up our account.

  • 22 Nov 24

    Spoke to Dale about incorrect order, rectified situation and arranged collection

  • 21 Nov 24

    Greg is a great asset to your company, very professional, happy to deal with him in the future. thanks

  • 20 Nov 24

    excellent service

  • 19 Nov 24

    Great customer service by Ann- Marie, our Face Masks were sent to the wrong Hospital and within days she was able to track them down and send them out within the week. Originally we were told 5 weeks lead time and they were sent back within a week! 5 stars, thank you very much Ann Marie! Give this woman a voucher for her hard work. Thank you very much from Violet Mitchell - Healthcare Partners Ltd.

  • 18 Nov 24

    I promptly received the order for bags which I placed and the samples came in timely manner. Its nice to deal with a person than an automated or AI system. Kirsty is always friendly and has a positive tone in her voice and always pleasant to deal with.

  • 18 Nov 24

    excellent support. Thank you so much Diana

  • 18 Nov 24

    Kirsty is always extremely helpful and very prompt with her email responses, much appreciated! Thank you Kirsty

  • 15 Nov 24

    very helpful and kept me updated

  • 13 Nov 24

    Lucy was very helpful in quickly rectifying our issue. THANK YOU!!!

  • 13 Nov 24

    very speedy response to my email enquiry. Thank you!

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